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Customer Services

We are here to help

Haven’t found what your looking for? Call our friendly team today on 0247 693 7054 or Email Us at hello@myperfecteyes.co.uk 

Returns

We are so confident that you will love our products that we offer a full no quibble 30 day money back guarantee on all of our products.

To be eligible for a return, you must contact Customer Service prior to returning products.

Call Us on 0247 693 7054 or Email Us at hello@myperfecteyes.co.uk 

You will be responsible for paying for your own postage costs for returning your item.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days.

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@myperfecteyes.co.uk  or call us on  0247 693 7054 and we will issue our FREEPOST address for returns.

Depending on where you live, the time it may take for your exchanged product to reach you can vary.

 

The Perfect Cosmetics Company is committed to providing a quality service for its customers and selling in an open and accountable way that builds the trust and respect of all our partners. Our  Complaints Policy  is designed to provide guidance on the way in which we receive and manage complaints. We want to help you, our customer, to resolve any complaint as quickly as possible.

Registered Office:

The Perfect Cosmetics Company Ltd
3 The Courtyard,
Timothy’s Bridge Road,
Stratford-upon-Avon
CV37 9NP
UK
Company Number 09504749
Registered in England and Wales.
hello@theperfectcosmeticscompany.co.uk

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